Shipping Policy
Thank you for shopping at Crazy Human. Below you will find information about our shipping methods, costs, and delivery timeframes.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Please note: Processing times may be slightly longer during peak periods or promotional events.
Shipping Rates & Delivery Times
Australia
Shipping Method: Standard
Delivery Time: 3–6 business days
Cost: AUD 9.85
New Zealand
Shipping Method: Standard
Delivery Time: 5–10 business days
Cost: AUD 19.25
Rest of the World
Shipping Method: Standard International
Delivery Time: 10–30 business days
Cost: AUD 29.50
Delivery Notes
- Delivery timeframes are estimates only and may vary due to courier delays, customs processing, or other external factors beyond our control.
- Shipping time does not include order processing time.
- Tracking details will be provided once your order has been dispatched.
Customs & Import Duties (International Orders)
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Crazy Human is not responsible for delays caused by customs.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrectly provided addresses. If a parcel is returned due to an address error, additional shipping fees may apply for re-delivery.
Lost or Damaged Items
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us at:
Email:
Website: crazyhuman.store
Please include your order number and any relevant photos (for damaged items).